Booking FAQ

If I make an Internet Booking will I receive any tickets?

No, you will receive an on screen booking reference number which will also be sent to you by email. When you arrive at the port of departure you should present the booking reference number together with a photo ID and you will be given your tickets.

I am trying to get a price going out with 2 people, and returning with just 1 person. Is this possible?

Due to limitations in the ferry operator reservation systems this cannot be done as one booking. However, it is possible to do it as 2 separate bookings. In this case, for example:
1. First booking for 1 person return
2. Second booking for 1 person single

How do I use the map on the home page?

Firstly choose the country from which you would like to start your journey and click on the map. You will then be given a choice of ports in that country. Secondly click on the departure port to select that route. If there is more than is more than one route from that port a box will appear - click on the correct route to select it.

How do I know which ferry company I am booking with?

Once you have made your booking you will receive your on-screen and email booking confirmation. This includes ferry operating company, port address, check-in time and other essential information. Also, if you look at the terms and conditions for your quotation/booking you will see the operators you have chosen for your routes.

Are bookings transferable to another vehicle?

Yes providing the dimensions are the same as the original.

I will be travelling in a rental car. Can I book through the Internet as I don't know the make or registration number of the car?

Yes, just enter "Rental Car" in the Vehicle Registration fields and expected size of car e.g. small, regular, mpv etc. in the Make/Model fields.